Shipping and Delivery

At CarfixHero, we are committed to providing a seamless and efficient shipping experience for our customers across Thailand. Our shipping and delivery policies are designed to ensure that you receive your automotive parts promptly and in excellent condition.

Free shipping in Thailand

Nationwide delivery with no extra cost

Same-day delivery in Bangkok

Fast, local service for city customers

1–3 days nationwide

Quick turnaround for all regions

Free Nationwide Shipping

We offer complimentary shipping to all provinces in Thailand, ensuring that no matter where you are, your order will reach you without additional shipping costs.

24-Hour Dispatch Guarantee

Items available in our local warehouse will be processed and dispatched within 24 hours, typically on the same day. This ensures that your parts are on their way to you as quickly as possible.

Secure Packaging

We take great care in packaging your automotive parts to prevent damage during transit. Our packaging materials are selected to provide maximum protection, ensuring that your order arrives in perfect condition.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. This allows you to monitor the progress of your shipment in real-time until it reaches your doorstep.

Delivery Timeframes

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Bangkok Metropolitan Area:Customers in Bangkok can benefit from our same-day delivery service, ensuring that your parts arrive promptly.

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Nationwide Deliveries:For locations outside Bangkok, delivery typically takes between 1 to 3 days, depending on the destination.

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Special Order Items:For parts ordered on request or out-of-stock items, we utilize our logistics network to ensure delivery within 7 to 14 days.

Customer Support

Our dedicated customer support team is available to assist you with any shipping inquiries or concerns. We are always ready to answer any requests on our LINE account, and you can also reach us via phone at (0) 65 925 4933 or email at sales@carfixhero.com.

Returns and Exchanges

We offer a 30-day return policy for unused and undamaged parts. If you need to return or exchange an item, please contact our customer support team to initiate the process.